Added: 2025-05-23 17:00.00
Updated: 2025-05-24 03:45.13

Operation Manager - Ericsson NFVI

Santiago de Compostela , Galicia, Spain

Type: n/a

Category: IT & Internet & Media

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Company: T-Systems Iberia
Region: Santiago de Compostela , Galicia

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society All this, in a fun way!

It doesn''t matter when or where you work. It''s about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society.

T-Systems is a team of around 28,000 people employed around the world, making us one of the world''s leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole.

Job Description

Project description

T-DAT Germany is required to further develop and operate the dedicated NFVI solution that hosts our Packet Core. This position supports our goal of providing an optimal customer experience and ensuring the high availability, security, and performance of our network functions. You will be responsible for all operational activities and tasks, such as integrating, managing, deploying, monitoring, and troubleshooting the Ericsson


At the Telco Hub in Madrid , we are pioneers in merging IT and Telco, building and scaling Telco as a Platform (TaaP) on our proprietary layered cloud. Our teams operate in cross-country and cross-functional squads, delivering cutting-edge services to Europe''s most valued Operator.
Our mission is to create the best customer experience based on three core principles:
Cloud-based Harnessing the latest technologies for scalability and performance.
Automated Driving efficiency through AI, automation, and DevOps.
Sustainable Building a future-ready, environmentally conscious infrastructure.
We are looking for top engineering talent eager to grow technically and professionally in an innovative, dynamic, and collaborative environment. If you are passionate about shaping the future of telecommunications, this is your place!

NFVI solution as a dedicated infrastructure platform for Ericsson''s Packet Core VNF, which serves more than 30 million customers.
Tasks

Responsible for the entire lifecycle operations of Ericsson''s NVFI solution hosting virtual ePCs
Optimize the manufacturer''s product for efficient operation, i.e. define improvements, have them developed and test them.
Operate the solution, i.e. monitor, resolve errors, implement patches and coordinate the implementation of defined tasks within the affected technical teams and the supplier.
Incident Management, i.e. identify the issue, implement measures to mitigate customer impact, recover system stability, responsible to solve the issue. This also requires willingness for call-on-duty services.
Problem management, i.e. conducting root cause analyses, requesting supplier support according to the defined SLA and support process, implementing improvement measures, providing statistics for the defined KPIs, reviewing SLA KPI reports.
Change Management, i.e. plan and prepare, test, request approval and implement changes to the system. This requires willingness to work in maintenance windows during nightshifts, depending on the severity of the change.
Define and plan deliveries for major release upgrades in terms of required content, deliverables, responsible owners (RACI) and required time and efforts.
Apply and improve testing, monitoring, and troubleshooting procedures to maintain high performance, reliability, and compliance of integrated network functions. Deliver and maintain documentation for best-practices, method of procedures (MoP), etc. for system operations
Deliver, review and agree required acceptance test-cases for functional and non-functional use cases. Define, execute and coordinate execution of acceptance testing.
Collaborate with cross-functional teams to optimize end-to-end connectivity, address network challenges, and continuously improve integration processes for VNF deployments.
Provide support for complex projects across development, quality assurance, and project planning, as well as assist with the implementation of new mobile core software releases.
Develop strategies to leverage from automated monitoring and change methods, incl. VNF deployments with VNF-M.
Define and establish disaster recovery plans to ensure system resilience and quick recovery from backups.
Collaborate closely with other involved operation

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