Requirements: English
Company: TN Italy
Region: Ravello , Campania
Guest Experience Coordinator | Caruso a Belmond Hotel, RavelloLocation: Not specifiedJob Category: HospitalityEU work permit required: YesJob DescriptionWe are seeking a highly professional individual with an outgoing personality and a discreet nature. The ideal candidate will provide warm reception to our guests, ensuring they are satisfied, assisted, and guided throughout their stay.Reports to: Guest Experience ManagerPrimary ResponsibilitiesAssist the Guest Experience Manager with the daily operations of the front of house departments.Ensure high standards of customer service are maintained.Handle guest complaints and review compliments, extending VIP treatments to VIP guests.Review all guest special requests daily.RequirementsOutgoing and discreet personality.Ability to work under pressure and solve problems effectively.Excellent interpersonal skills with guests and staff; capable of handling stressful situations positively.Fluency in Italian; English proficiency is essential.Minimum of 3 years experience in a similar role within a luxury environment.What We OfferAt Hotel Caruso, we foster a culture of kindness, active listening, and genuine connections. Benefits include:Seasonal labor contract according to C.C.N.L. Settore TurismoComplimentary nights worldwide as per Belmond Discovering policyCareer growth opportunities within BelmondComplimentary meals on dutyUniform dry cleaningLodging and residence cleaning for non-residentsJoin us to thrive both personally and professionally, and help create unforgettable moments for our guests and community.About UsCaruso, a Belmond Hotel, is a romantic retreat perched above the Amalfi Coast. This 11th-century palace offers lush grounds, a private beach, and panoramic views. It is a premier wedding destination and a setting for memorable experiences.Join our global family of iconic hotels and destinations, where your career can reach new heights.#J-18808-Ljbffr