Requirements: English
Company: Nested.life
Region: Brussels , Brussels
Nested is looking for a hands-on, entrepreneurial Maintenance Business Manager to lead and scale our in-house maintenance services into a standalone business. This is a unique opportunity to build a profitable service line that not only supports our managed properties but also serves external clients, such as real estate funds, developers, and landlords.
Were looking for a Maintenance Business Manager to take ownership of day-to-day operations, manage our internal maintenance team, and ensure our properties are well-maintained, safe, and guest-ready at all times.
Your Responsibilities
- Lead the team: Manage and develop our internal maintenance technicians and assistants.
- Diagnose issues accurately: Be the technical go-to, capable of identifying root causes and defining the right interventions.
- Manage external providers: Build and maintain a strong network of trusted contractors across Brussels (plumbers, electricians, etc.) for outsourced work.
- Follow up on leads: Act as the commercial point of contact for external clientsprepare quotes, update on works in progress, and ensure satisfaction.
- Implement processes: Create structured workflows, quality control standards, and use tools like Fixform to manage tickets and interventions efficiently.
- Track performance: Monitor KPIs, generate reports, and ensure both operational excellence and profitability.
Requirements
- Proven experience in maintenance operations, facility management, or property services
- Strong technical skills with the ability to diagnose problems on site
- A trusted network of reliable service providers in Brussels
- Excellent people management and scheduling skills
- Commercial mindset comfortable engaging with external clients and closing service deals
- Process-oriented and highly organized
- Fluent in French and English (Dutch is a plus)
- Comfortable using digital tools