Requirements: English
Company: MSX International
Region: Rome , Lazio
6 days ago Be among the first 25 applicantsCustomer Lifecycle Management AgentInternship, 40 hours per week, Monday-FridayRome, hybridAre you an automotive fan? Do you enjoy providing the best solutions for customers? MSXI has the job for you!MSX is looking for a proactive and enthusiastic Customer Lifecycle Management Agent to join our team in Rome.The RoleAs part of our team, you will manage customer inquiries and communicate with customers using different platforms. Your key tasks will include:Answering customer inquiriesEnsuring customer satisfaction and managing follow-upsOptimizing follow-up processes to improve customer satisfactionDefining and implementing targeted sales strategies for individual dealersAbout YouWe would love to welcome a new colleague passionate about the automotive field, oriented towards teamwork, and proactive in achieving results. Our ideal Call Center Agent has a Bachelors degree in Economics, Communication, or a related field, and possesses:Computer literacy, especially MS OfficeFluent level of EnglishPrevious experience in customer contact (considered a plus)Great problem-solving and communication skillsExperience in planning complex schedules of activitiesIf youre ready to make an impact and contribute to our companys success, apply now!Whats in it for you?At MSX, our employees are the key to our success. We are committed to empowering our people and offer flexible working methods. We are a Disability Confident organization that values diversity.Joining MSX means you can enjoy:Company laptop and phoneLunch voucherInternal parkingWorking Pattern40 hours per week, stageMonday FridayRome - hybridAdditional InformationMSX is an equal opportunities employer, encouraging applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy/maternity. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.#J-18808-Ljbffr