Requirements: English
Company: JAS Worldwide
Region: Modena , Emilia-Romagna
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The role of the Ocean Import Specialist is to process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customers requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.
ESSENTIAL FUNCTIONS:
- Receive and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOPs.
- Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification.
- Follow the guidelines specified by the companys business process team.
- Process Customs Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices.
- Own the process for FDA related entries.
- Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc.
- Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT... etc.).
- Check Customs release details and ensure any discrepancies are handled properly.
- Transmit payment of Customs duties as needed.
- Manage exceptions with involved parties and customer.
- Ensure that file contains all necessary document copies in proper sequence.
- Coordination of entry and break bulk shipments.
- Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations.
- Answer all customer requests in accordance with our company standards and guidelines.
- Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time.
- Collect any COD monies owed before arranging delivery to the customer.
- Handle and manage all customer contact at file level regarding exceptions.
- Ensure highest level of data quality by processing the shipment accurately.
- Provide accurate job costing forecast Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.
- Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting.
- Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party.
- Assure that Original Bill of Lading requirements are met in a timely manner.
- Dispatch freight for delivery, maintaining communication with trucker throughout delivery.
- Confirm POD for each shipment and updating our system with POD information.
- Update Track and Trace proprietary applications.
- Assist Sales, Department Manager and Colleagues in compiling quotes by providing rates, tariffs, etc.
- Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location.
QUALIFICATIONS:
- Excellent organizational skills
- Excellent written and verbal skills
- Strong computer skills including Microsoft Office suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Knowledge of US customs laws, practices and procedures
- Able to perform the essential duties of this position without posing a direct threat to the health or safety of self or others
- Able to interact positively and effectively with co-workers, subordinates and supervisors
EDUCATION AND EXPERIENCE:
- High School Diploma
- Fluency in English required, additional languages preferred (Spanish will be a plus)
- Experience in freight forwarding industry preferred
JAS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age or any other characteristic protected by law.