Requirements: English
Company: FURLA
Region: Milan , Lombardy
CHINESE OR ARABIC SPEAKING CANDIDATE
MILAN DUOMO FLAGSHIP STORE
KEY ACCOUNTABILITIES:
- Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business;
- Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment;
- Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history;
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
- Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
- Ability to discuss with clients and give advice on general trends in the fashion world;
- Contribute to the daily operations of the store Follow all company policies and procedure;
- Maintain security standards within the store.
KEY REQUIREMENTS:
- Mandatory Chinese or Arabic Fluency
- Up to 3 years of previous experience within the same role;
- Smart, intelligent, fun, goal orientated, and driven by integrity;
- Retail Leadership experience in a vertically integrated company;
- Hands On mindset and Self-starter;
- Accessories experience is an important plus;
- Results-oriented and process driven, with high expectations of self and team;
- Exceptional written and verbal communication skills;
- Encourage an open, honest and positive team environment.