Requirements: English
Company: WhatJobs
Region: Zrich , Zurich
Job Summary:
The Group Chief Operations Officer (GCOO) & Co-Founder at J-Pay Africa Group is a key executive responsible for overseeing the companys operational strategy, business efficiency, and growth execution across Africa and beyond. As a Co-Founder, the GCOO will work closely with the Group CEO and key stakeholders to drive operational excellence, scalability, and innovation in the digital finance and fintech ecosystem. The role requires a strong leader with expertise in fintech operations, regulatory compliance, and business expansion.
Key Responsibilities:
1. Operations Strategy & Execution
- Develop and execute a comprehensive operations strategy to support J-Pay Africa Groups growth and expansion.
- Oversee the day-to-day operations of the company across multiple regions, ensuring efficiency and compliance.
- Lead the implementation of best-in-class operational processes, policies, and technology infrastructure .
- Identify and mitigate operational risks while ensuring business continuity.
2. Business Expansion & Market Growth
- Spearhead market entry strategies , partnerships, and expansion into new African and global markets.
- Develop and manage relationships with regulators, government agencies, and financial institutions .
- Ensure smooth integration of new products, services, and regional operations .
- Drive operational scalability and cost optimization for sustainable growth.
3. Regulatory Compliance & Risk Management
- Ensure J-Pay Africa Group adheres to local and international financial regulations, AML, KYC, and fintech compliance standards .
- Work closely with legal, finance, and compliance teams to ensure operational adherence to laws and best practices.
- Develop internal risk management frameworks, cybersecurity policies, and fraud prevention strategies .
4. Product & Service Delivery Optimization
- Oversee the development and execution of customer-centric financial services , ensuring seamless user experience.
- Work closely with the Group Chief Product Officer (GCPO) to improve digital payment solutions and fintech offerings.
- Drive process automation, operational efficiency, and service excellence .
5. Financial & Performance Management
- Collaborate with the Group Chief Finance Officer (GCFO) to manage budgets, financial planning, and operational expenses.
- Establish KPIs, performance metrics, and reporting structures to measure operational success.
- Identify cost-saving measures, revenue optimization opportunities, and financial sustainability strategies.
6. Leadership & Stakeholder Engagement
- Lead and mentor a high-performing operations and strategy team across multiple regions.
- Work with the Group CEO, investors, and key partners to drive business objectives.
- Represent J-Pay Africa Group at industry events, fintech forums, and strategic meetings .
Key Qualifications & Experience:
Bachelors degree in Business Administration, Finance, Economics, or related field . A Masters degree (MBA, Finance, or Strategy) is an added advantage.
10+ years of experience in operations leadership, fintech, banking, or digital financial services .
Proven experience in scaling fintech operations, business expansion, and regulatory compliance .
Strong understanding of financial technology, digital payments, and cross-border transactions .
Expertise in risk management, AML/KYC regulations, and fintech licensing requirements .
Excellent leadership, strategic planning, problem-solving, and decision-making skills .
Ability to work in a fast-paced, dynamic, and high-growth environment .
Why Join J-Pay Africa Group?
- Be a Co-Founder of a leading FinTech revolutionizing digital finance in Africa .
- Lead high-impact initiatives, market expansion, and fintech innovations .
- Engage with top investors, regulators, and financial institutions .
- Competitive executive compensation, equity options, and leadership growth opportunities