Requirements: English
Company: TRANSEARCH Belgium
Region: Brussels , Brussels
We are seeking a dynamic and results-driven Operations Manager to join a well-established international group based in Brussels. In this key role, you will be responsible for overseeing day-to-day operations, strengthening team cohesion, and ensuring the satisfaction and retention of existing clients. You will lead a team of approximately 15 technicians, driving operational excellence in a fast-paced and evolving environment.
Key Responsibilities:
- Lead, motivate, and develop a diverse team to maintain high performance and reinforce team cohesion
- Manage daily operations with a focus on quality, efficiency, and continuous improvement
- Serve as a key point of contact for existing clients, ensuring high levels of service and long-term satisfaction
- Collaborate with senior management and internal stakeholders on strategic and operational initiatives
- Ensure compliance with company policies and industry standards
- Monitor and report on operational metrics, identifying and implementing improvements
Your Profile:
- Proven experience in operations management, preferably within a structured and service-oriented environment
- Strong leadership and people management skills, with a focus on team engagement and cohesion
- Customer-focused mindset, with experience managing and developing existing client relationships
- Excellent organizational and problem-solving skills
- Fluent in Dutch and good knowledge of French;English is an asset
- Adaptable, hands-on, and able to thrive in an international setting
What We Offer:
- A central role within a reputable and internationally active organization
- A collaborative and supportive work environment
- The opportunity to make a lasting impact on both client satisfaction and team development
- Competitive compensation and benefits package
If you''re ready to bring your operational leadership to an environment where relationships and team spirit matter, wed love to hear from you.
Interested ?
Please send your CV to Herv Kervyn : herve.kervyn@transearch.com