Requirements: English
Company: Amazon
Region: Trento , Trentino-South Tyrol
Manager I, Operations, Operations Manager, BLRBWe''re seeking an Operations Manager at BLRB. In this role, you will be responsible for expanding and managing operations both Under the Roof and Out on Road. This exciting role involves managing a team consisting of Team Leads, Station Associates, and Supervisors.Title: Manager I, OperationsTypical responsibilities will include:Understanding the business issues and challenges of Transportation operations; identifying strengths and weaknesses, and suggesting areas for improvement.Being data-driven, developing and reporting performance metrics, and identifying opportunities to improve Customer Experience.Developing efficient people management skills in leading a team of Team Leads, Station Associates, and Out on Road Associates.Good to have SkillsProficient data analysis skills in Excel.SQL proficiency is preferred.Flexibility with shifts.Key job responsibilitiesPeople management, efficiently managing a diverse team.Deriving data-driven actionable insights to improve delivery and customer experience.Proficiency in both UTR and OTR operations.A day in the lifeStart the day with a Station Gemba, followed by a Daily Business Review (DBR). Communicate with the team about areas needing improvement and develop a plan. Work on daily deliverables while planning Out on Road and Under the Roof capacity for the next cycle or day. Engage with your team for a fun and productive environment. Plan for 1:1 meetings with your reportee or manager, and work on feedback.Minimum requirementsBachelor''s degree or equivalent.Ability to work flexible schedules/shifts, including weekends, nights, and holidays.At least 1+ years of experience in performance metrics, process improvement, or lean techniques.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link for more information. If the country or region you''re applying in isn''t listed, please contact your Recruiting Partner.#J-18808-Ljbffr