Requirements: English
Company: Amazon
Region: Trento , Trentino-South Tyrol
****Please note that this position is based in Trento,DTT1 Amazon Operations centre. Please not that the role is anon-site one. Relocation support will be provided as needed.****When you join Amazon as an Area/Shift Manager, youll gainexperience leading a large and diverse team to make sure your areaof the business keeps pace with demand. In this hands-on role,youll learn about the complexity of operations at a globalbusiness and what it takes to make everything run seamlessly. Whileyou implement your teams approach to drive productivity, youllalso work closely with your colleagues to address challenges, whichmeans no two days will be the same. Key job responsibilities -Promote a culture of safety and wellbeing - Analyze and implementcorrective actions to make sure quality and productivity are atconsistently high levels, and business objectives are met acrossall shifts - Support and lead a team and handle administrative workalongside building and supporting a strong team culture - Analyzeperformance and suggest process improvements to optimize work andimprove customer service - Collaborate with other managers tostandardize shift processes A day in the life Youll work shiftsand be based at one of our operational sites. Your main focus willbe to maintain safety standards within your team and across yoursite. Youll also monitor and maintain process efficiency. Yourdays will always include prioritising routine team management anddaily operational tasks, alongside other tasks like individualescalations, process improvement work and wide-scale operationalcontingency planning. Being a key part of the operations teaminvolves working with colleagues in other teams and externalpartners to make sure we stay on track to meet our customer demandsand targets. This will involve analysing data and performancemetrics with leaders in your business area, as well as discussingthe operational pros and cons of technical improvements withengineers. About the team Amazon Logistics, or AMZL, handles lastmile delivery duties in partnership with third-party distributionbusinesses. We utilise creative thinking and continuous improvementinitiatives to get millions of physical products into the hands ofour customers. Our goal is to make our customers deliveryexperience as smooth as possible and roll out global deliverysolutions for our newest concepts, like Amazon Fresh, Prime Now andAmazon Restaurants. There are two sides to what we do. Our underthe roof associates process millions of products for dispatch toour delivery teams. Our team is people-focused and supportive,particularly as lots of our people work through the night. We focusmostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our on the road people work with Amazon Flex - anetwork of delivery contractors. Every year, we continually raisethe bar for customer experience with new, innovative deliveryservices. We look for new ways to overcome industry wide logisticschallenges and new ideas to reduce our carbon footprint, supportedby a portfolio of cutting-edge vehicles (including ElectricVehicles) and technology to help us do just that.- Universitydegree (Bachelor''s or Master''s degree), completed before start date- You are willing to work in non-traditional shift pattern whichmay include nights and weekends. - You speak fluent Italian andEnglish. Preferred qualifications are not required to apply for aposition at Amazon. If you have all the basic qualifications above,wed love to hear from you. - Experience of communicating with awide range of stakeholders, including your peers and leadership -Experience in a logistical working environment - Experience workingwith the MS Office suite (Word, Excel, Outlook) in a professionalenvironment Amazon is an equal opportunities employer. We believepassionately that employing a diverse workforce is central to oursuccess. We make recruiting decisions based on your experience andskills. We value your passion to discover, invent, simplify andbuild. Protecting your privacy and the security of your data is alongstanding top priority for Amazon. Please consult our PrivacyNotice (https://www.amazon.jobs/en/privacy_page) to know more abouthow we collect, use and transfer the personal data of ourcandidates. Our inclusive culture empowers Amazonians to deliverthe best results for our customers. If you have a disability andneed a workplace accommodation or adjustment during the applicationand hiring process, including support for the interview oronboarding process, please visithttps://amazon.jobs/content/en/how-we-hire/accommodations for moreinformation. If the country/region youre applying in isnt listed,please contact your Recruiting Partner.