Requirements: English
Company: LuxTrust S.A.
Region: Paris , le-de-France
About Luxtrust We are a multicultural and forward-thinking qualified Trust Services Provider based in Capellen, Luxembourg, with over 110 professionals and actively expanding our business internationally. We provide state-of-the-art on on-boarding, digital identities, strong authentication and security services, and qualified electronic signatures, all bundled into integrated digital documents & identity management solutions. As a Trusted Partner , we prioritize building long-lasting relationships with our international clients and stakeholders, based on trust and integrity. We are currently looking for a motivated and driven Delivery Manager under a permanent contract. Your principal task is to organize with the customer the implementation of LuxTrust products in the context of the client and to transfer to the LuxTrust Customer Support team the project once this one is implemented. You are part of the LuxTrusts Professional Service department collaborating with other Delivery managers, LuxTrust Product Owner, and internal support teams. You become a LuxTrusts products and services (all or specific products and services) referent person allowing you to provide proper advises on the way to implement the requirements of our clients. Based on the contract and the customers willingness, prepare the plan and the deliverables Contribute to find new opportunities to develop the relation between the client and LuxTrust (Farming) You transform the business requirements into deployment / development tasks You collaborate closely with the IT teams, sales and the others Delivery Manager to make sure that all are able to manage properly all customers expectation. You manage the continuous improvement of the services and validate the proposed improvement plans to enhance the LuxTrust Professional Services delivery methodology. You maintain the services delivery documentation (User manual, confluence...). Qualifications / diploma(s) : Masters degree with a minimum 3 years of experience with the Project IT management General knowledge on IT services, support and/or infrastructure Tools : JIRA & Confluence / Microsoft office / MS Project French and English fluent. eIDAS regulation and Trusted Services knowledge is an asset Knowledge Delivery Methodology in the IT Software industry is an asset Client service mindset A permanent contract based in Paris - France A competitive salary, in accordance with your education and experience. Attractive benefits and advantages including an employee benefit plan, meal vouchers and additional holidays. A healthy work-life balance including flex work arrangements. Development and growth opportunities in a state-of-the art digital company.