Requirements: English
Company: X4 Technology
Region: Monza , Lombardy
Job Title: AI Solutions Architect / Lead AI ConsultantLocation: ITALY - MilanJob Type: Full timeContract Length: 6 months - extension available AI SOLUTIONS ARCHITECT / LEAD AI CONSULTANT ROLEWe are looking for an AI Solutions Architect / Lead AI Consultant to lead the design and implementation of a cutting edge-AI agent integrated with Freshdesk. This role is ideal for a strategic, technically fluent consultant experience in LLM-Based architectures, RAG pipelines, and multi-agent systems. You''ll serve as the key advisor ad architect for a custom AI system enabling knowledge retrieval ad support automation from PDFs, ERPs and support tickets.AI Solutions Architect / Lead AI consultant - ResponsibilitiesAnalyse and interpret client requirements wit high theoretical rigorDesign AI-based architectures using LMs, RAG pipelines, and multiagent frameworks.Evaluate off-the-shelf AI solutions versus custom implementations.Define a clear , scalable implementation roadmap.Guide integration of AI with platforms like Freshdesk, CRM, ERP.Consult on strategies to reduce hallucination and improve AI validation mechanisms.Provide technical oversight, documentation, and support internal teams.AI Solutions Architect / Lead AI consultant - QualificationsProven experience designing LLM-based solutions (OpenAI, Antropic, etc.)Expertise with Retrieval-Augmented Generation (RAG) vector databases (Pinecone, FIASS, Weaviate).Knowledge of agency-based A systems and coordination strategiesStrong background integrating AI into enterprise systems (e.g., Freshdesk, Salesforce, Zoho).Familiarity with middleware, API integration, and architecture planning,Excellent consulting skills: technical scoping, client interaction, and stakeholder management.Business professional Italian and good English speakerAI Solutions Architect / Lead AI consultant - Nice to haveConsulting backgroundPython development experienceExperience training or mentoring on advance AI topicDirect apply or email r.waithe@thex4group.com for more detailsInterviews: ImmediatelyStart date: June 2025