Added: 2025-03-31 01:55.00
Updated: 2025-04-18 13:06.58

Software Technical Support Analyst

Toronto, Canad, Portugal

Type: n/a

Category: Other

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Requirements: English
Company: Side Effects Software Inc.
Region: Toronto, Canad

LanguagesEnglishEducationCollege/CEGEP or equivalent experienceOperating Systems and SoftwareImage processing software; HoudiniExperience5 years or moreArea of Work ExperienceMotion picture and film industryArt or Fashion Design ExperienceComputerized special effectsAdditional SkillsProvide clients with informationArea of SpecializationProductionWork SettingTelevision, film or video production; Research and development institution; Help deskType of Production ArtAnimationSpecific SkillsCommunicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other softwareTransportation/Travel InformationPublic transportation is availableWork Conditions and Physical CapabilitiesFast-paced environment; Manual dexterity; Attention to detail; Sitting; Tight deadlinesAbility to Supervise1 to 2 peopleWork Location InformationRelocation costs covered by employerComputer and Technology KnowledgeWord processing software; Visual Basic; Unix; TCP/IP; MS Windows; Linux; JavaScript; Internet; MAC; Intranet; Servers; 3D graphic software; Image editing software; Programming software; Programming languages; MS Office; Multimedia softwarePersonal Suitability- Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized
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