Requirements: English
Company: SANY Benelux
Region: Sassenheim , South Holland
About SANY Benelux
SANY is a globally leading heavy industrial equipment manufacturer, renowned for innovation, quality, and customer satisfaction. Our Benelux office serves as a key hub for regional operations, customer support, and service excellence. We are looking for a skilled Service Technician (Excavator) to join our team and provide top-tier service to our customers in the Netherlands.
Key Responsibilities
Equipment Maintenance & Repair:
- Perform diagnostics, troubleshooting, and repairs on SANY excavators and related heavy machinery.
- Conduct routine maintenance and inspections to ensure optimal machine performance.
- Identify mechanical, hydraulic, and electrical issues and apply effective solutions.
Customer Support & Service:
- Provide on-site and remote technical support to customers, ensuring high-quality service.
- Educate customers on machine operation, maintenance, and best practices.
- Maintain strong relationships with clients by delivering professional and timely service.
Technical Reporting & Documentation:
- Maintain accurate records of service activities, including work reports and maintenance logs.
- Use digital tools and diagnostic software to document machine conditions and repairs.
- Provide feedback to engineering and product teams to improve equipment reliability.
Parts & Inventory Management:
- Assist in ordering and managing spare parts to ensure service efficiency.
- Ensure proper use and maintenance of tools and equipment.
Compliance & Safety:
- Follow all company and industry safety standards while performing service tasks.
- Ensure compliance with environmental and regulatory guidelines related to heavy equipment servicing.
Qualifications
Education & Experience:
- 3-5 years of experience in heavy machinery servicing, preferably with excavators or construction equipment.
- Technical diploma or certification in mechanical engineering, automotive technology, or a related field.
Skills & Competencies:
- Strong knowledge of hydraulics, diesel engines, electrical systems, and diagnostics.
- Ability to read and interpret technical manuals and schematics.
- Experience with diagnostic tools and software for troubleshooting machinery.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting purposes.
Language Requirements:
- Fluent in English (spoken and written).
- Preferred: Fluent in Dutch (spoken and written)
Other Requirements:
- Dutch citizenship or EU work authorization required.
- Strong problem-solving skills and a proactive attitude.
- Willingness to travel within the Netherlands for service calls.
What We Offer
- Competitive salary and benefits package.
- Company training and professional development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with cutting-edge construction equipment.