Requirements: English
Company: buscojobs Espaa
Region: Badajoz , Extremadura
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Capitole Consulting keeps growing and we want to do it with you!
Are you a passionate IT Cloud Support (Azure)? We have an exciting opportunity to lead and empower a multicultural team.
Experience :
+4 years of experience in Service Desk / Service Operation activities.
Skills :
- Help Desk, Expert.
- Incident and Service Request Management, Expert.
- Ticketing Systems (e.g., Jira, Freshdesk, Remedy, get.IT).
- Experience working with 3rd party software vendors.
- Experience with Cloud Environment / Infrastructure (Azure preferred).
- Basic experience with cloud-based Visualization tools (e.g., Tableau, DataIKU).
- Basic experience with Cloud-based Analytics tools (e.g., HDI R, HDI Spark, Data Bricks).
- Monitoring and logging experience (Azure Monitor, Log Analytics, Application Insights).
Additional skills include basic experience with big data compute tools (e.g., Data Science VMs, WebApps).
Responsibilities :
- Primary point of contact for user questions and incident reporting.
- Record, categorize, and evaluate incidents; escalate as needed.
- Analyze root causes and implement workarounds.
- Track and resolve 1st Level incidents; escalate unresolved issues.
- Coordinate with 2nd Level support and vendors.
- Monitor incidents, communicate solutions, and verify with users.
- Prioritize and fulfill service requests.
Other Duties :
- Advise users on hardware/software usage.
- Support service/application owners.
- Manage user credentials and accounts.
- Monitor services, report on performance, and suggest improvements.
- Implement measures for recurring issues.
- Manage logs and classify events.
Technical Knowledge / Accountabilities :
- Microsoft Azure Platform (Portal and CLI).
- ADLS Gen2 Storage Accounts.
- Windows and Linux VMs (Bash, PowerShell).
- Azure AD Identity & Access Management.
- Azure Networking (Vnets, NSGs, Proxies, FWs).
- Azure SaaS (Databricks, ADF).
- Azure DevOps.
- Infrastructure as Code (Terraform).
- Container management (Docker, Kubernetes).
- Scripting and automation skills.
Similar Experience :
- Azure supporting services.
- ADLS.
- Azure Data Factory.
Location :
FULL REMOTE
Schedule :
Flexible, with intensive Fridays.
Benefits :
- 1,200 training budget.
- Monthly feedback sessions.
- Remote work or from Madrid/Barcelona offices.
- Flexible hours.
- Private medical insurance (Sanitas).
- Flexible remuneration options.
- Wellhub (Gymforless).
- Employee discounts (Club Capitole).
Team & Community :
- Bi-monthly team building events.
- Sports teams (football, padel, running).
- Knowledge sharing communities.
- Join our team! Discover Capitole Consulting.
See what people say about us on Glassdoor.
Send us your profile we look forward to meeting you!
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