Requirements: English
Company: Novi Ventures (NV)
Region: Paris , le-de-France
One of NV's key accounts, a global leader in the hospital POC sector is seeking an experienced National Technical Support Manager to lead technical support operations across France. This pivotal role will oversee technical teams, ensure exceptional post-sales service, and drive operational excellence within the assigned region. Ensure all technical support cases are documented in CRM systems and local ticketing tools. Maintain local service inventory and ensure compliance with company procedures and KPIs. Degree in Electronics, Medical Technology, Biochemistry, or related life sciences. Proven technical service experience in medical devices or clinical laboratory environments. Strong problem-solving and remote troubleshooting abilities. Proficient in Microsoft Office Suite. Willingness to travel 10-15, including occasional international trips. Or reach out for more information. Please ensure your CV is shared in English* Medical device