Requirements: English
Company: Gutor
Region: Wettingen , Argovia
Product Obsolescence Management Expert
Apply
Locations: Wettingen - Switzerland, Kuala Lumpur - Malaysia
Time Type: Full time
Posted on: Posted 30+ Days Ago
Job Requisition ID: JR100096
Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor''s products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
The Product Obsolescence Management Expert is in charge of coordinating and ensuring the life cycle management of spare parts related to the Global services team. The role will focus on building a strong network with the sustaining team, supply chain, and field service regions, establishing rigid processes to track the lifecycle management of spare part components, drive best practices, and focus on continuous improvement to ensure efficient delivery of spare parts for the services department.
Roles and Responsibilities:
- Contribute and lead Customer Service (CS) inputs to ensure accurate last time buy information is relevant from CS team.
- Work closely with sustaining team to ensure knowledge and updates of part changes are known to global CS teams.
- Provide input to sustaining team to ensure correct lifecycle changes are done for spare parts.
- Develop, maintain, and sustain an accurate spare parts lifecycle database.
- Close coordination with CS Business development teams to ensure database is linked with CSB tool.
- Ensure database tracks part successor, replacement rules, and implementation strategy.
- Lead communication to global CS teams to update them on part changes and evolution.
- Strong alignment and coordination with sustaining team to drive PDM changes and to contribute to PDM data.
- Lead and ensure material status in SAP meets the required status and current availability/status of parts.
- Influence and advise supply chain teams for CS demand and requirements to be served.
- Focus on continuous development process to ensure lead times of spare parts are minimized.
- This role will also represent Services in LCM committee and new offer creation such as Modular and Condor to define the Services marketing package and go-to-market strategy to maximize the Services revenue.
- Support regional sales team on part lifecycle changes and evolution.
Knowledge and Skills Required:
- Degree in Engineering and/or Degree in Project Management.
- Experience of working in services related business/or project environment.
- Strong Knowledge of Gutor components and design philosophy.
- Strong knowledge of SAP materials management and supply chain an advantage.
- Knowledge on product lifecycle management.
- Strong leadership and team management abilities to lead and coordinate with internal stakeholders sustaining team, supply chain, and service teams.
- Excellent communication and interpersonal skills to effectively interact with employees, stakeholders, and regulatory agencies. Ability to deliver training and presentations.
- Problem-solving skills: Analytical mindset with the ability to identify root cause of issues, develop effective solutions, and implement preventive measures.
- Organizational skills: Strong organizational and multitasking abilities to manage multiple programs, initiatives, and deadlines.
- Continuous Improvement: Commitment to ongoing learning, staying updated with industry trends, and implementing best practices for Gutor CS team.
- Strong decision-making skills.
Personal Attributes:
- Communication and persuasion skills.
- Leadership skills.
- Effective decision making.
- Result oriented.
About Us
Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor''s products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are avail