Engagement Manager

Madrid , Community of Madrid, Spain

Type: n/a

Category: Management

Requirements: English
Company: Nextlane
Region: Madrid , Community of Madrid

About Us

At Nextlane, we dont just develop software solutions we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So What does it mean to be a #Nextlaner?

• Be part of a growth-oriented culture.
• Collaborate with colleagues from all over the world.
• Believe in the Power of ideas and the diversity of thought.
• Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, youll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

• Context of the Position:

As an Engagement Manager at Nextlane, you will play a pivotal role in driving client relationships and project success. This role demands strong communication, problem-solving skills, and a client-focused mindset.

Your Responsibilities:

As a key member of the team, you will be responsible for:

Presales Phase :

• Work closely with OEM Sales Team to identify potential leads for new projects. Seek opportunities to upsell products and services
• Identify the solutions that Nextlane can propose in collaboration with Product if needed
• Nurture relationships with customers

Engagement Phase :

• Collect and describe all the elements from the customer to clarify the need and the answer Nextlane can provide.
• Design solutions tailored to client needs through a SOW definition
• Ensure compliance with company strategy and capacity
• Prioritize and maintain the product backlog, ensuring alignment with business goals and client requirements.
• Is the link between customer and project manager once the project starts

Customer Needs follow up :

• Define and monitor all the leads : progress on SOW/Quotations, SLA, achievement of objectives

What We''re Looking For:

Experience:

-5+ years in a Engagement Manager or similar role (Project Manager, Consulting, Sales Manager)

-Background in software development or a related technical field.

-Proven track record of delivering successful software products in the automotive sector.

• Languages: Fluent English (Interview will be conducted in English) fluent in French and Spanish (Nice to have) and Swedish (nice to have)
• Communication: Strong written and verbal skills for liaising with stakeholders at all levels.
• Technical Skills:

-Experience with CRM, DMS, or API-based products.

-Understanding of software development processes, including APIs and system integrations. -Experience in the automotive industry is highly desirable.

• Interpersonal Skills:

-Leadership: Ability to inspire and guide cross-functional teams

-Problem-Solving: Analytical mindset to resolve complex challenges effectively.

-Adaptability: Comfortable working in a fast-paced, dynamic environment.

-Empathy: Understand user pain points to create impactful solutions.

-Decision-Making: Confidence to prioritize competing demands and make informed choices.

Our Recruitment Process:

• 20-minute introductory call with our Talent Acquisition Specialist.
• Conversations with our Hiring Managers to learn more about the project, the role, and to assess your technical skills.
• Final interview with our VP OEM Services.

What We Offer:

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:

• Remote Work: Up to 3 days a week! Home based work subsidies
• Referral Bonus: 1500 for every talent you refer (after probation period).
• Digital meal voucher: card (face value of 11 euros).
• Premium family health insurance with WTW.
• Premium offices and Locations.
• Continuous Learning: Access to our internal pla

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