IT Financial Management (Apptio) Technical Support @ HSBC Technology Poland

Krakw , Lesser Poland Voivodeship, Poland

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: HSBC Technology Poland
Region: Krakw , Lesser Poland Voivodeship

Some careers shine brighter than others.

If youre looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The role is based within the Chief Technology Office (CTO), TBM FinOps team, and reports to the head of the TBM Office (TBMO). The team is responsible for maintaining and enhancing the ApptioOne system in support of IT Financial Management for CTO. The system is used to manage internal cost recovery and application insights and is a key component of On Premise FinOps at HSBC.

As a Apptio Technical Support within this team you will be directly responsible for ApptioOne system logic, while analysing and standardising data inputs from a variety of other IT systems to build high quality and actionable data insights which will help HSBC improve financial and carbon efficiency across its IT Infrastructure.

What you need to have to succeed in this role

• Analytical Mind. Be able to collect, clean, analyse, and build models and reports using financial, operational, and human resource data to help Technology leaders demonstrate the value of Technology. To succeed in this role, you must understand the context in which the data is generated, evaluate the quality of the data, and identify relationships between datasets.
• Stakeholder management skills. You will identify and interact with technical subject matter experts and technology managers on daily basis, building relationships to collect, map, validate and report data.
• Effective Communicator with a Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must. You must be able to collect business requirements, translate those business requirements into technical requirements, implement technical solutions, and translate those solutions into business language before communicating to stakeholders.
• Problem Solver. A proven ability to figure things out on their own Every issue may be unique.
• Innovative thinking. We dont settle for mediocrity, and neither should you. You must be able to challenge conventional approaches and create new ways of working in a dynamically changing world.

Nice to have:

• ApptioOne Experience. Have completed the Apptio Certified Practitioner: ApptioOne TBM Studio Configuration training course and/or have experience working within a TBM Office.
• Other Technical Experience. Working knowledge of API data transfers and python scripting.

Some careers shine brighter than others.

If youre looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The role is based within the Chief Technology Office (CTO), TBM FinOps team, and reports to the head of the TBM Office (TBMO). The team is responsible for maintaining and enhancing the ApptioOne system in support of IT Financial Management for CTO. The system is used to manage internal cost recovery and application insights and is a key component of On Premise FinOps at HSBC.

As a Apptio Technical Support within this team you will be directly responsible for ApptioOne system logic, while analysing and standardising data inputs from a variety of other IT systems to build high quality and actionable data insights which will help HSBC improve financial and carbon efficiency across its IT Infrastructure.

,[Hold accountability for aspects of the existing ApptioOne model at HSBC. , Build and maintain trusted relationships with technology specialists and be the main point of contact for their ApptioOne integration and reporting needs., Analyse and troubleshoot existing ApptioOne configuration for improved accuracy and efficiency., Collaborate with cross-functional teams, including Technology, Finance, Procurement, and Business units, to drive alignment of initiatives with organizational goals and priorities., Identify, develop, and execute opportunities to optimize costs, maximize value, and improve overall efficiency for on-premise infrastructure. ] Requirements: Stakeholder management, API, Python Additionally: Training budget, Private healthcare, Flat structure, International projects, Multisport card, Monthly remote work subsidy, Psychological support, Conferences, PPK option, Annual performance based bonus, Integration budget, International environment, Small teams, Employee referral bonus, Men

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