Requirements: English
Company: Urban Science Espaa S.L.
Region: Madrid , Community of Madrid
The Business Management Consultant will develop Business Management analytical, technical and client handling skills providing support in the delivery of client services enjoying the execution of high-quality projects and assignments with a high degree of accuracy in a timely manner.
The successful candidate will join our talented Business Management team and benefit from the Urban Science Employee Experience!
Some of the essential duties of this role include:
- Tracks, processes analyzes operative and financial and statistical data related to Dealer network performance metrics to improve accuracy and quality and organizes independently Dealer visits based on results
- Provide remote and direct support to Dealer Network within project assignment (e.g. General accounting/ book keeping queries/ data input issues/reporting...)
- Present regularly at all levels Business Management and KPIs results, suggesting actions of improvement
- Provide training to the Dealer Network on the use of our internal software, data quality improvement, map charts, and assist on the analysis of their KPIs performance data
- Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction
- Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
- Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions, and results.
- Other tasks and participation in special projects in the client as required
Successful candidates with hold a University degree in Economics, Business Administration or similar degrees, 2 years of related work experience and the following competences:
Technical competences:
- Communication Skills : fluent/native Spanishlanguage and intermediate English level B2 -C1
- Business Management and KPIs analysis
- Finance and Accounting
- MS Office advanced level in Excel, Word and Power Point
- Drivers License
Power People competences:
- Analytical Thinking: to evaluate dealership performance and data management
- Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
- Teamwork & Cooperation
- Order & Quality Control
- Customer Service
- Flexibility/Adaptability
- Initiative
- Self- development: Interest to learn and grow
- Interpersonal Understanding
- Relationship Building
Preferred candidates with knowledge or/and relevant work experience in:
- Any European language is a plus
- Global automotive retail network and auto industry
- Dealership business model: understanding of dealer management accounts, budgets, composites, day-to-day control operations and its associated risks
- SQL programming language
Location: Hybrid work: successful candidates will be required to work from our Madrid office around 2 or 3 days/week and to travel up to 20% of the time throughout the region assigned. The remaining time can work remotely from home.
Benefits: Competitive Salary | Learning & Development | Free Private Medical and Dental insurance| Flexible remuneration: Meal vouchers, Transport card | Free Life and Disability Insurance | Pension plan scheme| Employee Assistance Program | IT Employee Discounts