Requirements: English
Company: MRL Consulting Group - the semiconductor recruitment company
Region: Antwerpen , Flanders
Based in Antwerp within a sales and technical team of 4 people in full development, you will be part of a customer service operating in France, Belux and French-speaking Africa whose headquarters are in Paris. As a true guarantor of commercial procedures, your main missions will be the following: Communication: Manage and follow up on incoming requests (calls/emails) from specifiers, wholesalers, end customers, installers and internal sales representatives. Quote: Draw up quotes on the indications of the sales/projects department. To follow up with customers to transform quotes into orders. Commands: Record orders received. Confirm orders to customers. Track orders until they are actually delivered. Returns / Credits: Track return/additional remittance requests from the request registration to the credit to the customer. Administrative follow-up of any after-sales service. This list is not exhaustive and may change according to your profile and needs. Profile sought: With a bac+2 education, you have strong interpersonal skills focused on customer service, complemented by an appetite for technical products and ideally with significant experience in building finishing. You speak Flemish/Dutch. Ractif.ve and dynamic, you are enthusiastic and motivated to take up this challenge within a company oriented towards the culture of design and high technology. Satisfying the customer is your priority. Your ability to manage a long-term relationship with your various contacts and your organization are assets that will allow you to succeed in this position. Position to be filled on a permanent basis as soon as possible. Teleworking possible (max 6 days per month).