Requirements: English
Company: JR Italy
Region: Genoa , Liguria
Social network you want to login/join with:(Senior) Customer Success Manager Italy, Genovacol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:314757662264367513633717Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and handle all communicationYou introduce innovative payment processes for car dealer groups and other industriesYou are responsible for training operational managers (remotely/on-site) for our product usageYou identify and resolve potential stumbling blocks in the onboarding process in coordination with customers and colleaguesYou oversee upgrades of our solution for existing clientsYou help to improve our product and processes through close customer contactYour profileYou have at least 5 years of experience in digital (multi) project management, with proven successful projectsYou work in a structured and meticulous manner, even under stress, managing multiple tasksYou communicate clearly and confidently at C-level, even in tense situationsYou are willing to travel to customer sitesYou are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environmentExperience in automotive or software sectors is a plus but not mandatoryWhy us?Be part of one of Europe''s most exciting FinTech scale-upsBenefit from extensive training and development opportunitiesEnjoy an open, transparent corporate culture where ideas are valuedOption to work from homeParticipate in monthly team events focused on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, an all-in-one platform for digital payment management in automotive trade, helping customers save time and costs while enabling fully digital payment processes with various methods, including large sums.#J-18808-Ljbffr