Added: 2025-05-27 15:49.00
Updated: 2025-05-30 03:28.25

Europe Retail Manager

Milan , Lombardy, Italy

Type: n/a

Category: Sales

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Requirements: English
Company: TN Italy
Region: Milan , Lombardy

Below is a refined version of the job description, with improved formatting, clarity, and focus on relevant content:Social Network Login/JoinRole Mission:Be in charge of the European retail channel, supervising all current DOS boutiques (Milan, Villa dEste, Rome, Capri, Venice, Geneva, Paris) and leading upcoming openings such as Monaco and London within the current fiscal year. Manage sales programs and set mid- and long-term sales strategies aligned with Maison strategy for the entire European scope. Contribute to network strategy development and negotiations. Manage the sales force to achieve retail sales and profit goals. Establish procedures and oversee sales forecasts.Key ResponsibilitiesNetwork Performance ManagementEnsure retail sales targets are achieved.Participate in network strategy and lease negotiations with landlords, aligned with the Maisons and markets'' global strategy, under the supervision of the Maison CCO.Develop the retail component of the markets strategic and 3-year plans.Set boutique sales targets in consultation with local departments (Marketing, Communications, Finance, HR, etc.).Analyze market KPIs and identify priority actions to meet targets and drive business growth.Approve and assess the feasibility of boutique Commercial Action Plans.Monitor and follow up on the boutiques Commercial Action Plans.Boutique Operations ExcellenceGuarantee high standards of boutique operations, including Client Service and Boutique Maintenance.Ensure proper implementation of central policies and procedures, adapted to local laws.Maintain the Maisons client experience standards across the network.Support the deployment of tools to enhance Retail Operations and Boutique Productivity.Team Management & DevelopmentHandle recruitment, performance management, feedback, succession planning, and coaching.Foster a positive, collaborative team environment.Plan staffing schedules effectively to meet business needs.Clienteling & Business DevelopmentCoordinate with the marketing department to develop boutique CRM capabilities and implement client portfolio management.Represent the Maison during events and with VIP clients as an ambassador.Job ProfileProven experience in luxury retail management with a track record of achieving and exceeding sales targets.Strong leadership, team management, and interpersonal skills.Excellent sales, customer service, organizational, and problem-solving skills.Passionate, driven, with a strong work ethic and understanding of the luxury market and Vherniers brand values.#J-18808-Ljbffr
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