Requirements: English
Company: Clubsportive
Region: holland, north brabant, nederland , North Brabant
Fulltime | Amsterdam
Are you ready to lead the member experience at one of Amsterdams most prestigious fitness clubs? Clubsportive is looking for a hands-on, service-driven Hospitality Manager to elevate our hospitality standards and lead both the front-of-house and fitness teams with clarity, structure, and energy. This is your chance to make a daily impact in a club where excellence, service, and well-being come together.
As our Hospitality Manager, youll ensure smooth daily operations and create an environment where every member feels welcome, supported, and inspired.
Key responsibilities:
- You lead the day-to-day club operations and make sure everythingfrom cleanliness to serviceis on point.
- You start and end each shift with a full club check, including wellness, equipment, vending, and member experience.
- You coach the Host and Fitness team with a hands-on, lead-by-example approach.
- You manage onboarding and training to ensure new team members quickly adapt to our standards.
- You track key metrics like day pass conversion, vending, and sales through Power BI and act on insights.
- You create a strong hospitality culture, handling feedback and keeping reviews (Google, ClassPass) in check.
- You oversee scheduling for the host team, fitness trainers, and group classes.
- You manage stock, cleaning, and pool facilities to ensure a seamless member experience.
You
- Are hands-on leader who thrives in a fast-paced, premium environment.
- Are structured, service-minded and solution-oriented.
- Bring energy, clarity and ownership to every shift.
- Speak both Dutch and English fluently.
- Have experience in hospitality, fitness, leisure or lifestyle management.
We offer
- The opportunity to take ownership of the member experience at one of Amsterdams largest and most exclusive fitness clubs, equipped with state-of-the-art facilities.
- The chance to shape and deliver unparalleled experiences for our members.
- Working for a company with a wonderful mission
- Excellent salary
- 26 holidays (free on your birthday!)
- Exchange of public holidays
- Charity work one day per year
- Unlimited access to all our first class locations for you and a +1
- At the Urban Gym Group, well-being is key, therefore, you and your family members have unlimited access to the services of our well-being partner OpenUp.
- Learning via our in- and external Academy.
- 750 amazing colleagues who challenge themselves and each other.