Requirements: English
Company: JR Italy
Region: Monza , Lombardy
Social network you want to login/join with:col-narrow-leftClient:3ECRUITLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:205567608923304755233711Job Views:3Posted:24.05.2025Expiry Date:08.07.2025col-wideJob Description:SERVICE ENGINEERING SPECIALIST CLIENT MANAGEMENTWHAT YOU WANT TO KNOWFast growing global companyLeading innovator in Additive ManufacturingPermanent Contract On-siteFluent in Italian and English (minimum B2/C1 level)ROLE DETAILSMy client is seeking a Service Engineering Specialist to join their team, a highly strategic function that plays a crucial role in ensuring customer satisfaction and long-term success. This position involves managing the technical relationship with clients, supporting product reliability, and contributing to the ongoing success of complex projects. The ideal candidate will act as a trusted advisor to clients, delivering training, solving technical issues, and enabling the full value of advanced additive manufacturing technology.ESSENTIAL EXPERIENCEBuild strong technical relationships with clients, managing communication and expectations throughout their journey.Deliver product training and daily support to both external clients and internal teams.Troubleshoot technical issues effectively and create clear documentation for future reference.Provide hands-on support during key phases, especially on-site during installations.Contribute to project planning and knowledge sharing.QUALIFICATIONSDiploma or Degree in Mechanical/Mechatronic Engineering or a related field3 years of experience in a Service Engineering role, with a strong client-facing and technical support componentProficiency with MS Office (Excel, PowerPoint)Strong interpersonal and communication skillsExcellent problem-solving abilitiesTeam-oriented mindsetFluent in Italian and English (minimum B2/C1 level)#J-18808-Ljbffr