Requirements: English
Company: Pivot Search
Region: france, fr ,
I'm partnered with a fast-growing company in the AI-driven medical imaging sector is looking for a Customer Success Manager RoW to enhance user experience and drive long-term customer engagement. This role involves working closely with healthcare professionals to integrate AI solutions into their workflows, ensuring they maximize the value of the technology. Key Responsibilities: Act as the primary contact for customers across multiple regions. Lead onboarding and drive solution adoption. Monitor customer satisfaction and proactively address concerns. Collaborate with internal teams, including Product, Sales, and Operations, to enhance user experience. Provide training and change management support. Conduct regular business reviews to align on success metrics and identify growth opportunities. Travel frequently (4060%) for customer meetings, events, and deployments. Qualifications: At least 3 years in Customer Success, Account Management, or a similar role. Strong English communication skills, both verbal and written. Ability to build trustful relationships with diverse stakeholders. Strong organizational skills, managing multiple accounts and projects simultaneously. Experience in Clinical Radiology! Why Join? This is an opportunity to be part of a team shaping the future of medical imaging with AI-driven solutions. The work directly impacts patient care and clinical practices globally. Apply or E:eal@pivot-search.com