Requirements: English
Company: Minor Hotels Europe and Americas
Region: Amsterdam , North Holland
Selva - "Another name for the Amazon, the lungs of the earth"
Are you a Restaurant Manager looking for a new and breathtaking job opportunity? Inspired by tropical and Latin American cuisine and co-created by nhow Amsterdam, Selva is an award-winning rooftop restaurant at the 24th floor of nhow Amsterdam RAI hotel, overlooking the city of Amsterdam. Together with your service team, the culinary creations, complemented by the amazing views, you will create the nhow experiences that our guests are hoping for.
At Selva, we will literally lift our guests; we will take them to a higher place to escape the busy streets of Amsterdam and let them emerge in a colorful and lush environment. Therefore, it is important that our team facilitates a place for our guests to connect and interact with others whilst enjoying food, drinks, and views that stimulate their taste buds, their eyes, and their ears. In short: we offer a place where our guests will leave with only one wish: the desire to come back soon.
As a Restaurant Service Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting the service team members, training them, overseeing the daily operations as well as handling guests on the shift. You will be working closely with the Selva Manager, the Kitchen Manager, and your team of around 30 international colleagues.
Other responsibilities:
- Managing and overseeing the service team of the restaurant (50% operational, 50% administrative);
- Mastering our service-culture commitment to our guests;
- Bringing the different restaurant teams together and creating a positive and warm team spirit;
- Planning and developing the overall restaurant marketing strategy to improve productivity and sales;
- Responding professionally and authentically to guest questions and complaints;
- Maintaining and exceeding guest expectations;
- Estimating consumption, forecasting requirements, and maintaining inventory;
- Hiring, training, and leading service team members.
What''s in it for you?
- Free online & offline training organized by our own University;
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
- Travel allowance of 0.23 per km, up to 30 km distance from work each way;
- Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
- Team building events, trips and holiday parties;
- The opportunity to grow within our company worldwide;
- Salary based on your experience, as per Horeca CLA scale 8, ranging between 3,067 and 3.666.
Whats in it for us?
- We are looking for a senior hospitality professional as this is a challenging role;
- You have worked in environment with strong guidelines & procedures such as large-scale F&B operation/ chains/ or fine-dining;
- You have led an up-scale restaurant before or worked in a capacity of Assistant Manager for at least 3 years;
- You are a pioneer and enjoy turning own ideas into reality;
- You can demonstrate empowering leadership style and have a proven track of creating engaged team.
Are you looking for a new challenge? Apply n(h)ow!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally; therefore, we warmly welcome people from all horizons & personal abilities.