Added: 2025-05-23 14:34.00
Updated: 2025-05-24 03:39.54

Client Service Director

Utrecht , Utrecht, Netherlands

Type: n/a

Category: Customer Service & Support

Advertisement
Requirements: English
Company: Freshworks
Region: Utrecht , Utrecht

We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. Help to continuously improve our internal and external processes Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives Become an advocate for our brand and an expert in customer service and CRM Bachelor or Master degree desirable ideally first experience in sales or business development, preferably in a similar role OR equivalent practical experience in other high velocity sales environments. Cloud software sales experience is a plus Experience with the Netherlands Market Fast-learner driven to action, passionate about sales, customer service and CRM tools Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator Native level written and oral communication skills in Dutch Language is a must. Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service ~ Discounted Tax Support Services
Advertisement
Click here to apply and get more details about this job!
It will open in a new tab.
Terms and Conditions - Webmaster - Privacy Policy