Requirements: English
Company: JR Italy
Region: Belluno , Veneto
Social network you want to login/join with:(Senior) Customer Success Manager Italy, BellunoClient:Location:Job Category:Other-EU work permit required:YesJob Reference:3147576622643675136337151Job Views:2Posted:26.05.2025Expiry Date:10.07.2025Job Description:Your missionYou are responsible for our Italian customers and handle all communication.You will introduce innovative payment processes for car dealer groups and other industries.You are responsible for training operational managers (remotely/on-site) on our product usage.You identify potential stumbling blocks in the onboarding process and work with customers and colleagues to resolve them.You oversee upgrades of our solutions for existing clients.You help improve our product and processes through close customer contact.Your profileAt least 5 years of experience in digital (multi) project management, with proven successful projects.A structured, meticulous work style, even under stress, managing multiple tasks effectively.Clear, confident communication at C-level, even in tense situations.Willingness to travel to clients.Native or bilingual in Italian, fluent in business English, eager to work in a fast-paced environment.Experience in automotive or software sectors is a plus but not required.Why us?Be part of one of Europe''s most exciting FinTech scale-ups.Benefit from extensive training and development opportunities.Enjoy an open, transparent corporate culture where your ideas are valued.Possibility to work from home.Participate in monthly team events focused on team spirit and fun.About UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we''ve developed bezahl.de, the first comprehensive platform for digital payment management in automotive retail, streamlining internal processes and enabling fully digital, multi-method payment solutions for car dealerships.#J-18808-Ljbffr