Requirements: English
Company: DKV Belgium
Region: Brussels , Brussels
DKV Belgium, a loyal partner in insurance, but there''s more than meets the eye we''re a dynamic team of around 500 engaged colleagues driving digital transformation. As part of the international Munich Re Group, we proudly lead private health insurance in Belgium, supporting our clients during good and difficult times. You will arrive in an environment where everybody is able to be who they are, where you can get the most out of yourself day in and day out, with the support of your colleagues.
Together, we put our values of success, diversity, collegiality, and development into practice every day to strengthen the trust of our two million clients.
Sounds like a plan? Continue reading!
We are looking for a Business Analyst to join our Transformation team. You will join a 14-people team consisting of transformation leads, transformation analysts, a strategy manager, business analysts and change/lean leads. Your personal focus will be on analyzing and defining business requirements and translating those to our IT colleagues. You will also participate in the testing efforts of these requirement and will be working on various projects at the same time. Projects are mainly related to organizational and business transformation, implying a focus on organizational, regulatory, compliance topics etc.)
- Requirements Engineering: Write, challenge and align high-quality business requirements with IT.
- Testing: Co-create test cases with business and monitor results and changes.
- Stakeholder Management: Keep stakeholders committed, informed, and open to change.
- Business Analysis: Identify process improvements and develop long-term solutions.
- Collaboration: Be inspiring, fun, and bring a can-do attitude to the team and beyond.
- You have 5+ years of work experience as a business analyst, experience in insurance is a plus
- Having an academic master''s degree is an asset
- You have a passion for digital transformation and an interest in cutting-edge technology
- You have been the bridge between business and IT before, in projects
Technical skills
- Business analysis, experience and proficiency in business analysis, writing business requirements and defining acceptance criteria
- BPMN, you have proven experience and proficiency in drawing and evaluating process flows.
- Analytical skills, ability to understand, discover and analyze business processes and project needs and goals, AS IS and TO BE situations, and optimizations to identify improvement opportunities and translate these into concrete plans and deliverables.
- Monitoring and reporting, sharing progress, the realization of benefits and ensuring the timeline is respected.
- Customer journeys, understanding of E2E customer journeys and the impact of business process and system changes on those
- Defines test cases, contributes to the test plan and monitor the testing phase
Personal skills
- Trilingual proficiency, you speak (and write) Dutch, French and English; which to us means you are native in one of the languages and master the others at a professional level
- Detail-oriented, attention to and focus on ensuring correct and complete delivery
- Communication skills, excellent written and verbal presentation skills, active listening skills, empathy, and approachability at all levels.
- Customer and result-orientedtext, while ensuring results are delivered.
At DKV we offer you a varied job with growth opportunities (thanks to training, coaching, growth projects, and internal mobility) and all this at a prime location in the heart of Brussels.
Besides a competitive gross salary, we offer an extensive standard package of extra-legal benefits such as:
- Insurance package (hospitalization, ambulatory insurance, guaranteed income insurance, pension plan)
- A year-end premium, collective company premium, and individual bonus
- Flex reward-plan
- Meal and eco vouchers
- Internet and homeworking allowance
- Car or mobility budget
Moreover, you can count on an attractive leave scheme (up to 34 days), flexible working hours, and the possibility to work from home up to three days a week. This way of hybrid working guarantees you a good balance between work and your private life.
We are an equal-opportunity employer. All aspects of employment are based solely on performance, competen