Requirements: English
Company: Antal Sp. z o.o.
Region: Krakw , Lesser Poland Voivodeship
Business Analyst MS Dynamics 365
Contract
About the Project
Global Banking and Commercial Banking have selected Microsoft Dynamics 365 as their core CRM platform and are rolling it out across ~60 countries . This is a high-impact, enterprise-level transformation initiative designed to modernize and unify customer engagement across global markets.
We''re looking for a Business Analyst MS Dynamics 365 to join the program team. If you''re passionate about delivering CRM solutions, understand business process optimization, and thrive in international and enterprise environmentsthis is the role for you.
As a Business Analyst , youll work closely with business stakeholders and technical teams to gather and analyze requirements, improve processes, and ensure the successful configuration and adoption of the Microsoft Dynamics 365 CRM platform.
Participate in all stages of solution implementation: business analysis, requirement gathering, testing, training, and deployment
Collaborate with stakeholders to define business objectives and translate them into clear system requirements
Support configuration and customization of D365 to meet business needs and compliance requirements
Power Platform, Azure DevOps/VSTS)
Document business processes, requirements, configurations, and user guides
8+ years of experience in Microsoft Dynamics 365 Sales or CRM-focused business analysis
~ Minimum 3 full lifecycle D365 CRM projects
~ CRM and sales process workflows
~ Business and functional requirements gathering
~ Azure DevOps / VSTS / TFS for tracking requirements and delivery
~ Analytical, proactive, and solution-oriented
High-quality documentation and deliverable creation