Requirements: English, Dutch
Company: Speakit
Region: abroad, netherlands ,
Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?We are looking for a Dutch speaking Technical Support to join a global leader in consumer electronics and home appliance. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and fast-paced environment.Key ResponsibilitiesOffer tech support via phone and email for domestic appliance clientsConduct initial diagnostics and troubleshooting with 60 available processesEscalate complex problems to appropriate departmentsEnhance client satisfaction by proactively resolving issues and using resources like YouTube tutorialsHandle minor repairs, follow-up on orders, and address complaintsUtilize three software programs for the support processCross-sell products as neededRequirementsNear native level of DutchAdvanced level of EnglishExperience in customer service or tech support (preferred)Strong communication skills (phone and email)Ability to handle and troubleshoot technical issues efficientlyFamiliarity with software programsCross-selling skills are a plusBenefitsRelocation package providedMonthly bonusOffered AccommodationExcellent work opportunity in a leading multinational companyPrivate health insuranceStable work and career progressionContinuous training and integration phaseRefund of initial flight expensesFree annual flight to the homelandFree Portuguese language courses, surfing, soft trekking, and much more