Added: 2025-05-28 15:17.00
Updated: 2025-05-30 03:27.14

Junior CRM User Support...

Camaiore , Tuscany, Italy

Type: n/a

Category: Customer Service & Support

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Requirements: English
Company: Italia Gas E Luce
Region: Camaiore , Tuscany

Italia Gas e Luce, a power and gas supplier operatingin the Italian green energy sector, is undergoing explosive growth.Our Company offers a multicultural, innovative, and dynamic workenvironment. We are looking for a Junior CRM Support to join ourLido di Camaiore Team. The Junior CRM Support helps the Manager inhandling the communication between our Company and our BusinessPartner who provides us with the CRM we use internally, making surethat the tickets and projects assigned are handled properly andwithin the deadline. All the below tasks can be learned easily evenif you are lacking the specific experience, we will train you ifyou have the key components. Meaning, you are open-minded,intelligent and willing to learn and work. Thats all you need toperform well in this position! Here are some of your future tasks:- Learn the structure and the functions of the software platform tosupport our Staff - Collaborate in training new employees on thecorrect use of the CRM - Learn how to handle malfunctions reportedby the Staff - Help to handle our ticketing system as the mainchannel of communication between our Company and the softwareprovider - Be involved in the new implementation cycles - Be indirect communication with the Managers of each department RequiredKnowledge and Skills: - Fluent in English and Italian - Verycomputer literate - Excellent communication skills -Problem-solving skills - Excellent Time Management - Ability torespect schedules and deadlines Full time employee contractLocation: Lido di Camaiore (full time in the Office)
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