Requirements: English
Company: ELIE SAAB
Region: le-de-France
Job Scope:
Working with the Boutique Manager, this role contributes to the smooth daily run of the stock room and Omnichannel operation
Main Duties Responsibilities
- Provide an efficient service to all sales associates including but not limited to preparation of products, advising on stock availability
- Participate to the delivery of products and ensure that received goods match with the quantities indicated on the packing list and ensure the good conditions of products
- Ensure that all products are boxed, labeled, and properly stored in the stockroom
- Ensure that all stock zones are clearly marked and tidy
- Support the introduction and maintenance of auto-replenishment to ensure sufficient availability of products on the shop floor
- Perform stocks transfers between stores when needed
- Perform rotative and full inventories counts
- Open and check the content of deliveries
- Prepare transfers and rebalancing
- Ensure stockroom maintenance restocking, execute prices changes, contribute to prepare, and conduct cycle counts
- Support e-commerce operations by supervising stock allocation for order fulfilment and stock optimizing
- As needed, support for client experience, including running product to the sales floor
- Explain the stock discrepancies
- Monitor and enable e-commerce orders fulfillment with a goal to minimize order cancellations
- Allocate stock for order fulfilment
o Enable order fulfillment from stock available in stores
o Initiate and follow up on all necessary stock transfers related to e-commerce activity
o Monitor compliance for all transfer/rebalancing actions
- Monitor stock shortages and coordinate with supply chain on replenishments
- Working on the reporting tools and KPIs for e-commerce Omni-channel operations:
o Order fulfilment activity, backlog, and lead-times
o Order cancellations
o Order fulfillment/Longtail store refusal rate
Position Requirements
- Bachelors degree in Business Management
- At least 5 years of relevant experience in the high-end retail fashion industry;
- Good knowledge of the stock/supply chain processes
- Able to work in a fast-paced environment
- Retail operational skills
- Customer service and results oriented
- Integrity and trust
- Proactive with good team spirit and able to take initiatives
- Computer skills
- Fluent in English