Real-jobs.eu: SPA Training Project Leader

Requirements: English
Company: Groupe L''OCCITANE
Region: Plan-les-Ouates , Geneva

The L''OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L''OCCITANE en Provence, Melvita, Erborian, L''OCCITANE au Brsil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze.
With its nature-positive vision and entrepreneurial ethos, L''OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.
L''OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L''OCCITANE must therefore implement the company''s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L''OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. The L''OCCITANE Group is a certified B CorporationTM.

SPA Training Project Leader (8 months fixed-term contract)

SPA Training Project Leader (8 months fixed-term contract)

Maison L''Occitane en Provence

We are looking for a highly motivated SPA Training Project Leader for a 8 months fixed-term contract to join our Maison L''Occitane en Provence global team!

As part of the global Spa department, your main mission is to reinforce SPA expertise in different brand channels (retail and digital mainly) via protocols deployment, structure and training. This position is base in Plan-les-Ouates (near Geneva) and reports to the SPA Director.

Key Responsibilities :

1/ SPA Protocol training

Be trained by Spa team on SPA L''Occitane en Provence protocols & techniques
Be able to conduct trainings SPA protocols out of SPA with different audiences (internal, press, influencers, beauty hosts, etc.)
Responsible for the deployment of consistent standards of protocols by local teams regarding brand values, spa concept, guest, timing, gestures, tools for omnichannel experience
Structure all available protocols, communication and activation tools for guest experience
Organize and implement digital training on online learning platforms

2/ Cross-functional assignments within the brand''s universe

Participation in all cross-functional assignments related to the Spa activities
Competitor analysis: market monitoring and trends sharing related to spa expertise and protocols development (out of SPA)
Representing Spa expertise at various events, press trips, clinical trials, etc.
Adapting and organizing training tools according to local deployment and strategy

How you can fit:

Min. 5 years professional experience as trainer, beauty therapist in SPA or beauty advisor with a trainer certification (mandatory)
Experience in retail & luxury cosmetics is a strong plus
Fluent in English & French
Experience in project management with good organizational skills
Autonomous, details-oriented and accountable
Collaborative to learn SPA expertise and be able to contribute and deploy
Excellent presentation skills with a very good command of Pack Office (Outlook, PowerPoint, Word, Excel)
Spa certificate is a plus (Cibtac, Cidesco, ITEC, etc.)
Excellent communication and stakeholder management skills
High positive energy, resilience, curiosity and humbleness

What we offer :

Working for a unique company, strongly committed towards the planet and the people (B Corp certification)
Working with passionate colleagues coming from all over the world
A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast
Monthly allocation & discount for store products
5 weeks annual leaves & 3 extra-days offered as public holidays
Flexible and hybrid work arrangement
Public transport allowance

FIXED-TERM CONTRACT : 8 months, full-time position

STARTING DATE : June 1st

Travel availability (20%)

L''OCCITANE is an equal opportunities employ

SPA Training Project Leader

Plan-les-Ouates , Geneva, Switzerland

Type: n/a

Category: Education