Requirements: English
Company: JR Italy
Region: Milan , Lombardy
Social network you want to login/join with:(Senior) Customer Success Manager Italy, Milanocol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:314757662264367513633710Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and handle all communicationYou will introduce innovative payment processes for car dealer groups and other industriesYou are responsible for training operational managers (remotely/on-site) for our product usageYou identify potential stumbling blocks in the onboarding project and work with customers and colleagues to resolve themYou will upgrade our solutions for existing clientsYou help to improve our product and processes through close customer contactYour profileYou have at least 5 years of experience in digital (multi) project management, with proof of successful projectsYou work in a structured and organized manner, even under stress, managing multiple tasksYou communicate clearly and confidently at C-level, even in tense situationsYou are willing to travel to customer sitesYou are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environmentExperience in automotive or software sectors is a plus but not requiredWhy us?Be part of one of Europe''s most exciting FinTech scale-upsBenefit from extensive training and development opportunitiesJoin an open and transparent corporate culture where your ideas are valuedPossibility of remote workEnjoy monthly team events focusing on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. In 2018, we launched bezahl.de, the first all-in-one platform for digital payment management in automotive trade. Our product streamlines internal payment processes, saving time and costs, and enables car dealership groups to offer fully digital payment options, including for large sums, with various payment methods.#J-18808-Ljbffr