Requirements: English
Company: CTS International Logistics Co., Ltd-EU Region
Region: Madrid , Community of Madrid
Location: Madrid/Barcelona
Reports To
This position will report to the General Manager directly
Job Overview
The core duties of the post are to identify, design and execute plans that help the companys business grow as well as develop new products, services and lines of business to increase and sustain that growth.
Responsibilities and Duties
- Handle inquiries, create and improve service proposals for our existing and new clients.
- Responsible for initiating sales calls to prospective or current clients
- Supervise accounts daily to retain existing relationships
- Responsible for price and service negotiation with customers and carriers
- Responsible for achieve sales goals to aid in achieving targets
- Nurture new sales leads to secure business
- Responsible for offering quotes to current and prospective clients
- Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
- Build relationship and sell to clients through phone or one-on-one
- Develop our EU agents network in assigned areas and targets.
- Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.
Qualifications
- 3+ years in freight forwarding industry or logistics related business
- Air / Ocean Freight Import or Export experience in freight forwarding with leadership experience will be an advantage
- Ability to work in a fast-paced and deadline-driven office environment
- Knowledge of all Import/Export regulations and documents
- Excellent verbal & written communication skills (Spanish and English, Chinese a plus)
- Exceptional customer service and follow up skills
- Great teamwork and communication skills, attend to details
- The ability to travel to meet clients, attend conferences and research new markets as needed.
What we offer
- Targeted development opportunities on a professional level;
- Competitive compensation and benefits;
- A pleasant and international atmosphere.