Job Description:
You will initially be responsible for telephone introductions:
You will initiate the credit application with the client over the phone and follow up on their application to ensure their file is finalized as quickly as possible.
You have a highly developed sales mindset: you support the client, guide them, and act as their financial advisor. Based on the analysis of the file, you will propose the product best suited to their situation and lead the sales response.
As the first point of contact, you will also provide information to our clients on the progress of their application.
You have a sales mindset and enjoy surpassing yourself and taking on challenges.
You will then be responsible for following up on credit applications over the phone:
You will verify contracts, supporting documents, legal notices, and signatures, ensuring their compliance.
You will release funds to our clients'' accounts.
You help customers find solutions in the event of non-compliance.
Language requirements: Dutch Fluent, French Fluent, English Profound knowledge
You have an excellent commercial mindset. Experience in the credit field is a plus.
You also combine customer focus, stress tolerance, and teamwork.
You perform your work independently and in a structured manner.
You work precisely and rigorously.
You enjoy contact with customers by phone.