Requirements: English
Company: Tenuta Petrarolo Pistola
Region: Monopoli , Apulia
Job Opportunity: Guest Relations Coordinator
Location: Masseria Pistola, near Locorotondo, Puglia
Full-time position, immediate start available
Were seeking a reliable, hands-on, and personable team member to join our small team at Masseria Pistola, a high-end holiday rental and working farm in the heart of the Itria Valley. This role is essential to the smooth operation of the property and the satisfaction of our international guests.
Following the promotion of our long-standing team member Giuseppe to Operations Manager, we are now looking for someone to take over his previous responsibilities.
Key Responsibilities:
- Guest Experience: Welcome guests, manage check-ins/outs, handle guest requests and problem-solving during stays
- Property Oversight: Support cleaning staff, manage linen and supplies, and ensure the property is always guest-ready
- Maintenance & Upkeep: Monitor property condition, report issues, coordinate with local tradesmen and suppliers
- Logistics & Coordination: Assist with schedule planning, arrivals/departures, and deliveries
- Local Support: Provide concierge-style assistance such as booking restaurants, taxis, or local experiences
Requirements:
- Conversational English and fluent Italian
- Previous experience in hospitality, tourism, or property caretaking
- Hands-on, proactive attitude with problem-solving mindset
- Strong sense of responsibility and attention to detail
- Drivers licence and own transport preferred
- Availability to work flexible hours during peak seasons
What We Offer:
- Full-time role with competitive salary, depending on experience
- Training provided and support from an experienced operations team
- Opportunity to work in a beautiful countryside setting with lovely guests
- Possibility of long-term role within a growing business
If you take pride in well-run places, love hospitality, and enjoy working in a dynamic environment, wed love to hear from you.
To apply, please email your CV and a short introduction to: recruitment@tenutapistola.com or via Linked In