Requirements: English
Company: TN Italy
Region: italia ,
Social network you want to login/join with:Technical Support Engineer (SWIFT), Italy, Italycol-narrow-leftClient:2140 K-T GMBHLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:1901e9bcb9a2Job Views:1Posted:29.04.2025Expiry Date:13.06.2025col-wideJob Description:Respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.Assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, and software solutions.Work on challenging problems requiring in-depth system knowledge and understanding of operating principles.Exercise judgment within broadly defined practices and policies to select methods and techniques for achieving results.Collaborate with specialists and other teams to craft an optimized plan of action to resolve technical issues and recover equipment functionality to customer satisfaction.Travel within the region and worldwide to support escalated issues on-site on short notice.Create documentation related to troubleshooting processes, technical findings, and provide service and postmortem reports.Involve in tool installation, relocation, and upgrade of equipment.Provide technical training.Minimum Qualifications:Master''s degree, Bachelor''s degree, or at least 1 year of work experience.#J-18808-Ljbffr