Requirements: English
Company: Undutchables
Region: Eindhoven , North Brabant
As a Customer Support Specialist your responsibilities will include:~ Providing support to customers after the onboarding process and following project delivery.~ Acting as the first point of contact for customers in case of any issues (support desk).~ Conducting on-site training for users to ensure they effectively utilize client's systems.~ Safeguarding and sharing knowledge about systems and providing solutions for hardware and software problems.~ Drafting and managing Service Level Agreements (SLAs). You will handle daily support requests and small customer-focused projects while ensuring customers remain top priority.Customer-focused attitude with a commitment to providing excellent service.~ Familiarity with software is a plus.~ Strong French skills are required, and business level of English is required, big plus if you speak Dutch as well.~You live in the Eindhoven area Please note that we are unable to provide sponsorship for this role.Direct contract with our client~ Working from home allowance~