Requirements: English
Company: HCLTech
Region: Buc , le-de-France
HCLTech is a global Tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion. Offices: Paris, Lyon, Toulouse and Blagnac. We are looking for an Datacenter Hands & Feet IT Support to join our team at a clients facility in Buc (78), France. This role is offered on a 12 month contract to start asap. The Datacenter Hands & Feet IT Support L2 will be required to support operation work for a small/medium based client. Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the Data Center, network equipment Troubleshoot issues with fiber links between switches Able to visualize errors and communicate to remote technical teams Support end devices such as AR Headsets, Clocks, WiFi heart monitors, Puppy Cube Projectors, etc. Detailed instructions and support will be provided prior to the technician conducting this work. Assist network and data center admins (Internal, Customer, and Vendor) as required during the course of technical troubleshooting Have hands-on experience in large/medium enterprise Data Centers or hosting sites consisting of Servers, Storage, and Network devices Provide on call after hours support for any P2 issue. IT Diploma / certifications with minimum 3 to 6 years of experience. Good to understand on any Data Center Infrastructure Management Application Should have exposure to ITIL framework, preferable ITSM tool is Remedy (Incident, Problem and Change Management) Fluent in French/ good technical English to communicate with international teams. Apply now and submit your CV in English! You''ll work with global clients and industry-leading experts, gaining access to mentorship and rewarding growth paths. Our people-friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive. We believe in doing things differently, offering hands-on training and coaching, and celebrating the passion and commitment of our teams. Comprehensive benefits package. Flexible work environment supporting work-life balance. Beyond professional growth, youll be able to collaborate with like-