Requirements: English
Company: Watlow
Region: Guanzate , Lombardy
Watlow is a global industrial technology andmanufacturing leader that provides world class engineeringexpertise and innovative thermal products and systems that enablecustomers to thrive. Watlow brings its experience to numerousindustries, including semiconductor processing, environmentalchambers, energy and environmental technologies, diesel emissions,medical and foodservice equipment. Since 2022, Eurotherm has beenintegrated into Watlow, and they have since been operatingcollaboratively. Role Overview: This advanced sales support role isresponsible for assisting customers and sales channel personnel.Through collaboration, utilizing application experience and productselection knowledge they will deliver the best thermal solutionsand quote standard products. This role supports all levels of salesactivities within the sales organization and serves as a liaisonbetween factory product experts and customers to deliver the Watlowexperience. Key Responsibilities: - Provide technical support forproduct advice, selection, and applications - Advise customers andsales agents on product selection and troubleshooting - Developquotes and manage customer accounts - Resolve product, application,and production issues - Participate in product growth strategiesand sales development - Oversee large customer projects andtechnical inquiries - Serve as Subject Matter Expert (SME) forspecific sites and product platforms - Maintain technicaldocumentation and promotional materials - Supports the saleschannel in customer visits as technical expert Qualifications AndAttributes we are looking for: - Bachelors degree in related field- Previous professional experience as an engineer in industrial could be mechanical, electrical or process background - Ability toeffectively advise customers, distributors, and sales agents onproduct selection and troubleshooting. - Strong written and verbalcommunication skills. - Ability to communicate in English andItalian as part of a European wide distributed team - Willingnessto travel (mainly in Italy) What makes you stand out: - Previousexperience with heaters/ thermal solutions - Previous experience inleading a team What you can expect: - You can look forward togrowing your career in a dynamic workplace with significantpersonal responsibility - A dynamic and personal atmosphere,working across teams - A company culture that encouragesperformance and cooperation - We are an employer that ischaracterized by both the appreciation and equal opportunities ofour employees, a recipe for generating success