Requirements: English
Company: Carhartt WIP (Work In Progress)
Region: Milan , Lombardy
Join to apply for the Retail Manager Italy (m/f/x) role at Carhartt WIP (Work In Progress)Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the past two decades, our business has grown organically, along with our customers, the culture surrounding the brand, and our employees who have helped shape what Carhartt WIP is today.For our retail environment, we are looking for you as Retail Manager Italy (m/f/x).Your Responsibilities:Operations ManagementDirectly manage all Store Managers, including recruitment, training, coaching, daily support, operations, and management.Define and implement strategic objectives for Store Managers in alignment with company leadership, setting both qualitative and quantitative goals to drive success.Analyze key retail performance indicators (KPIs), leveraging data-driven insights to refine strategies, optimize sales performance, and enhance overall store efficiency.Ensure an outstanding customer experience by coordinating store activities and fostering a dynamic retail environment that prioritizes service excellence.Understand and ensure compliance with labor laws in workforce management, scheduling, and employee relations.Conduct field visits according to company guidelines.Stay updated with retail systems and tools, coordinating training initiatives to empower sales teams and improve operational effectiveness.Monitor inventory results and develop action plans with management and stores to improve outcomes.Support operational activities related to the opening, renovation, and closing of stores, as well as project roll-outs in Italy.Manage essential administrative tasks to ensure smooth operations and proper documentation of key retail processes.Business ManagementExecute and drive the company''s strategic initiatives, ensuring business objectives are met through effective planning and operational excellence.Collaborate with HR, Finance, Visual Merchandising, Retail Merchandising, and other departments to align efforts and achieve company goals.Identify areas for improvement and implement innovative solutions to optimize retail performance, efficiency, and customer experience.Act as a brand ambassador, representing the company and fostering strong relationships with customers, stakeholders, and partners.Your Profile:Proven experience in retail management, with the ability to optimize operations, increase sales, and ensure excellent store performance.Strategic leadership and management skills, with a successful track record of leading teams to achieve ambitious goals.Outstanding communication and interpersonal skills, fostering collaboration and creating a motivating work environment.Deep knowledge of and interest in the brand world, with a keen eye on market trends and innovative strategies.Strong commercial acumen and customer-centric mindset, focused on delivering exceptional shopping experiences that foster loyalty.Driving license and willingness to travel.Fluent in Italian and English.Based in Milan or willing to relocate.Your Location:Seniority levelMid-Senior levelEmployment typeFull-timeJob functionRetail Apparel and Fashion#J-18808-Ljbffr