With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow?
Explore this exciting career opportunity and join us on the journey as we seek to be an Essentials Innovator for Supporting Life.
The Sales Service Director is responsible for the strategy, development, and sales performance primarily within Belgium, Netherlands Luxembourg (BNL) region. He/She defines the sales direction, manages the distribution network, and drives sales in close collaboration with internal teams. The role also includes operational management responsibilities for the sales branch based in the Netherlands, which he/she is tasked with structuring, developing, and leading.
EXPORT SALES STRATEGY
Actively participate in defining the BNL strategy for the tractor division in coordination with general management.
BUSINESS DEVELOPMENT AND NETWORK MANAGEMENT
Manage and support a network of distributors and importers with a focus on sustainable partnerships.
Monitor and evaluate sales performance.
Analyze sales, control margins, and adjust pricing policies if necessary.
Develop a prospecting plan, assess local market needs, and create tailored sales arguments.
Participate in drafting and negotiating contracts with distributors (in coordination with legal counsel and the executive assistant).
Organize and attend trade shows in collaboration with local partners.
Conduct regular field visits to strengthen client relationships and maintain a strong sales presence.
CUSTOMER FOLLOW-UP AND SERVICE QUALITY
Oversee technical support activities for the network, with assistance from regional Service Managers.
Coordinate with internal departments (sales administration, logistics, production, warranties) to ensure quality deliveries and customer satisfaction.
Propose product and service improvements as part of a continuous innovation process.
Build customer loyalty through responsive and local service.
MANAGEMENT OF THE SALES BRANCH IN THE NETHERLANDS
Manage the profit center of the Dutch branch.
Lead and supervise a team (recruitment, training, performance evaluation, career development).
Organize workloads, allocate objectives, and monitor sales results by sales type.
Support the team daily and contribute ideas for process and performance improvement.
ADMINISTRATIVE MANAGEMENT AND REPORTING
Monitor orders with accounting teams: forecasts, orders, invoicing, payments.
Manage expense reports and all costs related to the activity.
Higher education in economics, business school, or agricultural equipment engineering (Masters degree preferred).
Proven experience (minimum 5 to 10 years) in managing a distributor network and/or in business development, ideally within the agricultural, industrial, or technical B2B sectors.
Successful experience in team management and/or managing a sales entity.
Excellent command of sales techniques, negotiation, and network development.
Strong skills in sales strategy, marketing, and performance management.
Ability to operate in a multicultural environment and manage remote teams.
Proficient in management tools (Microsoft, SAP, Power BI).
Creative and proactive in promoting the brand in competitive markets.
Languages: fluency in French, Dutch, and English is essential.
Autonomy in managing the assigned area and sales agency.