Requirements: English
Company: AMILON
Region: Milan , Lombardy
Amilon is the company that revolutionized the digital gift card market, introducing them first in Italy. With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement.
Thanks to our proprietary technology and innovative approach, we transform gift cards into valuable tools for companies, retailers and brands, creating new opportunities for incentive, engagement and monetization.
We are looking for a Microsoft Dynamics 365 Specialist to join our IT team. The ideal candidate will play a key role in the management, development, and evolution of our Microsoft Dynamics 365 platform, driving process optimization and digital transformation across the business. This is a cross-functional role with strong collaboration across all departments to ensure the CRM becomes a strategic enabler for company growth.
Key Responsibilities
- Manage and continuously evolve the Microsoft Dynamics 365 platform.
- Collect and analyze business requirements to design effective custom solutions.
- Implement process automations and customizations using Power Platform tools.
- Provide technical support to users and ensure system performance and reliability.
- Collaborate with external partners and consultants when needed.
- Optimize and enhance CRM processes and workflows, especially in the B2B service module.
- Create technical documentation and support internal training initiatives.
Requirements
- 3+ years of experience working with Microsoft Dynamics 365.
- Solid knowledge of customization of forms, data structures, and entities.
- Experience with Power Platform tools: Power Automate, Power Apps, and Dataverse.
- Ability to translate business requirements into technical solutions.
- Knowledge of Microsoft SQL Server; familiarity with Azure is a plus.
- Experience managing end-to-end CRM projects.
- Strong teamwork, problem-solving mindset, and a proactive attitude.
- English language skills is considered a plus.
Are you the right person for this role? Apply now here on LinkedIn and join the Amilon team!