Requirements: English
Company: Pluxee
Region: Paris , le-de-France
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Mission
The Payment Product team is a key enabler of Pluxees business. It covers benefit issuance, payment instrument management, merchant acceptance, transaction processing, and settlement.
To support our global roadmap, we are looking for a Business Analyst with a Product Manager / Product Owner with a Business Analyst mindset to help drive the evolution of our payment products, working closely with both local teams and global stakeholders.
Key Responsibilities
As a member of the Global Payment Product Team, your responsibilities will include:
- Gather and analyse business needs from local teams, partners, and internal stakeholders.
- Translate business needs into clear and detailed functional specifications (user stories, acceptance criteria, use cases).
- Manage and prioritize the product backlog to maximise business value
- Collaborate with the squad to refine tickets with the development team and participate in agile ceremonies.
- Follow implementation of features and coordinate releases
- Document processes and payment flows in a structured and reusable way.
- Support performance monitoring, through dashboards and key metrics.
- Facilitate collaboration between product, tech, and business teams
- Assist in handling major incidents, contributing to root cause analysis and improvements
- Support change requests (enhancements, new features), and help drive user adoption.
Role & Expectations
Expectations as to the role is that you will:
- Act as the functional owner of your scope: capture business needs, define and document product behavior, and guide the delivery.
- Develop a deep understanding of the payment transaction lifecycle,
- Support the evolution and improvement of payment services by working closely with Product Managers, engineers, and local market teams.
- Ensure the consistency of functional documentation and contribute to the development of a standardized payment service catalogue.
- Bring structure, clarity, and a delivery mindset to an agile product team.
- Focus on execution and delivery, rather than strategic product definition or technical architecture.
Profile
- Payments and fintech knowledge: Solid understanding of digital payment flows, partners, and the value chain.
- Product & Agile experience: Demonstrated experience working as a Product Owner or Business Analyst in agile environments (Scrum, SAFe, etc.).
- Functional writing skills: Ability to translate complex business needs into structured and testable specifications.
- Analytical mindset: Strong problem-solving skills and ability to dive into data and processes to clarify issues and identify improvements.
- Communication & collaboration: Comfortable working with cross-functional teams and stakeholders across different countries and levels.
- Languages: Fluent in English; French or other languages are a plus.
- Mindset: Curious, pragmatic, structured, and delivery oriented.
Reporting to
You will be part of the Global Payment Product team, reporting to one of Lead Product Manager.
Location
Pluxee HQ (Issy les Moulineaux)
Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter a lot! Be part of a multicultural team that moves as one in a fast paced