We are happy to announce that we are hiring!
We are looking for a Concierge Services Manager to join our team and ensure the highest level of customer satisfaction.
The ideal candidate will have a passion for delivering exceptional service, strong leadership skills, and a proven track record in managing concierge operations. This role requires a strategic thinker with excellent communication skills and the ability to create a positive and efficient work environment.
The Responsibilities are to:
* Coordinate and arrange client stays in villas, ensuring a seamless check-in and check-out process.
* Facilitate yacht reservations, coordinating details such as charter duration, preferences, and activities.
* Build comprehensive schedules and make restaurant reservations for client groups, optimising their stay for maximum enjoyment.
* Coordinate activities, dining, and transportation for the entire duration of the group''s stay.
* Plan and organise events and parties tailored to client preferences.
* Coordinate catering, entertainment, and any additional services required for successful events.
* Liaise with villa owners, yacht charter companies, event vendors and suppliers to ensure smooth collaboration.
* Ensure a high level of client satisfaction through proactive problem-solving.
The Qualifications we are looking for:
* Proficiency in property management software, Microsoft Office and relevant technologies.
* Excellent communication and negotiation skills.
* Problem-solving and decision-making capabilities.
* Networking skills for building and maintaining industry relationships.
* Strong organisational and multitasking abilities.
* Ability to work well under pressure and handle unexpected challenges.
* Attention to detail in logistics and coordination.
* Ability to prioritise tasks and manage time efficiently.
* Good driving skills and a valid driving licence.
Interested candidates should submit their resume and cover letter