Added: 2025-05-27 14:20.00
Updated: 2025-05-30 03:36.03

Customer Management Specialist

Amsterdam , North Holland, Netherlands

Type: n/a

Category: Customer Service & Support

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Requirements: English
Company: Undutchables
Region: Amsterdam , North Holland

As a Customer Success Manager for the DACH region, youll help our clients German-speaking customers get real value from their platform. Share client feedback with internal teams to support ongoing product improvements Host impactful sessions that help customers unlock the full potential of the tool Professional fluency in German (C2 level) and strong communication skills in English (C1) A structured approach to managing multiple clients, timelines, and priorities A 4-week paid sabbatical after 5 years with the team ~ Flexibility to work from home, plus 4 weeks of remote work from anywhere ~ Annual budget for training and skill development ~ A relaxed, international workplace with regular team activities Our client is a rapidly growing software company helping event and production teams around the world stay organized and in sync. Their cloud-based platform supports everything from gear tracking to crew planning used in over 70 countries for everything from small shoots to large festivals. With offices in the Netherlands and Canada, their 100+ team members come from 30+ nationalities.
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