Purpose & Overall Relevance for the Organisation
GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS enabling our Business Partners to focus on core business.
GBS prioritizes executing transitions, process and solution roadmaps. Implementing one service framework, performance measurements and GBS customer board. Furthermore, GBS is driving the implementation of robotics process automation (RPA).
It is the overarching goal to move the adidas Group to a much more consistent, standardized and automated operating model with solid governance, architecture and operating model
The I2C stream is one of the streams that designs and implements end to end services & solutions as Global Process Owner (GPO). GPO team can effectively cross-collaborate with multiple stakeholders to define the current and future state of adidas business and its processes, identifying issues and risks, suggesting mitigation strategies and driving towards technology solutions.
GBS Operations operate by executing Global Process Owner services and solutions.
I2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations of the customer & consumer.
Scope of I2C
- Credit and collection management
- Dispute management
- Cash application
Key Responsibilities and General Accountabilities
- Analyze, develop new and adjust existing, end to end processes/ services, standards or operational plans, and deliver results with direct impact on I2C stream, other streams and markets.
- Manage and execute transformation initiatives including GAP analysis related to the GBS operation centers/markets and provide process competency with a specific focus on I2C
- Implement process standardization, harmonization and automation
- Manage and execute process improvement initiatives on demand
- Provide input to identify improvement potential, problems and feasibility of process change with stakeholders through variance analysis and effective usage of data, create transparency on priorities, develop options / solutions and facilitate recommendations for preparing fact-based decisions ending into regular continuous improvements.
- Support standardized reporting, measurements, KPI and ad hoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes
- Be a part of medium sized projects with the respective profound process and technical knowledge within the boundaries of time, cost & quality, focusing on the customers expectations, implement results and support sustainability of solution.
- Provide expertise for I2C areas in line with the latest taxonomy/GPD/ activity split, processes and technology towards operational and market finance teams
- Support to the definition of policies, accounting standards and guidelines for process improvement
- Get understanding of stakeholder requirements, collecting data, delivering analysis, problem resolution and support recommending options
- Ensure standardized data management processes and drive data quality improvement actions
- Support business process stakeholders on the analysis of processes, proposing relevant improvements and facilitating the successful implementation
Key Relationships
- GBS I2C Director
- Global GPO I2C & O2I
- Operational I2C Teams in Operations Centers
- GBS Global Governance
- Credit teams in Markets
- External system providers/ consulters
- External contacts/ corporates for knowledge sharing and trends
Knowledge, Skills and Abilities
- Understanding of GBS processes (I2C in particular)
- Experience in process design, process mapping, improving process quality, process review and compliance
- Broad SAP FI/CO knowledge
- Ability to apply continuous process improvement concepts and tools
- Willingness to travel
- High degree of customer orientation
- Fluent in English (verbal and written)
- Good communication skills and an international mindset
- Good analytical mindset
- Cross functional and cross GPO mindset
- Ability to work independently
- Ability to coach, guide and manage teams in a trustful and proficient manner
- Result orientation and pro-activity
Requisite Education and Experience / Minimum Qualifications
- Degree in Business Administration or IT or related areas, or equivalent combinations of educations
- Minimum of 3-5 years of relevant work experience in finance functions, namely on I2C scope – credit, collection and dispute management, cash application
- Experience in shared service center organizations
- Project management experience
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.